STORE POLICY
CUSTOMER CARE
We are dedicated to providing our customers with a delightful shopping experience. To ensure satisfaction, we have established the following policies:
Returns and Exchanges
At Afrique Fashion House, we take great pride in the quality and craftsmanship of our products and services. Due to the custom nature of our items and the high cost associated with returns, we do not accept returns or exchanges once an order has been placed.
We understand that choosing the right outfit for your occasion is important, and our team is dedicated to helping you make the best selection before your purchase. We’re happy to provide personalized guidance on sizing, style, and fabric options to ensure you feel confident in your choice.
If you have any questions before completing your order—or need assistance with styling or sizing—please reach out to us. We’ll work closely with you every step of the way to make sure your purchase perfectly suits your occasion.
Thank you for understanding and supporting our commitment to quality and personalized service.
Shipping:
We offer standard shipping options, and orders are typically processed within 2-3 days. Shipping costs are calculated at checkout, and tracking information will be provided once your order has shipped.
Customer Service:
Your satisfaction is our priority. For any inquiries, concerns, or assistance, please contact our customer service team via email or phone. We are here to help! Thank you for shopping with Afrique Fashion House. We appreciate your support and look forward to serving you! --- Let me know if you need any more modifications or additional information!
Rules for Raffles and Offers
1. Eligibility
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Open to legal residents of The United State of America who are 18 years of age or older at the time of entry.
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Employees of Afrique Fashion house, its affiliates, subsidiaries, advertising, and promotional agencies, and their immediate family members are not eligible to participate.
2. How to Enter
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No purchase necessary to enter or win.
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To enter, participants must provide their full name, valid email address, and phone number via the official entry form (digital or in-store).
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Only one entry per person is permitted. Multiple entries may be disqualified.
3. Prize(s)
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The prize(s) will be clearly stated at the time of promotion (e.g. merchandise, service).
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Prize is non-transferable and may not be exchanged for cash.
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Afrique Fashion House reserves the right to substitute a prize of equal or greater value if the advertised prize becomes unavailable.
4. Winner Selection & Notification
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Winner(s) will be selected at random from all eligible entries.
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Winner(s) will be notified by email or phone within two days of selection.
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If a winner cannot be reached within five days, a new winner may be selected.
5. Consent to Communications
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By entering, participants agree to receive promotional emails, text messages, and phone calls from Afrique Fashion House.
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Participants may unsubscribe or opt-out at any time by following the instructions in the communications received.
6. Privacy
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Collected personal information (name, email, phone number) will be used solely for the purposes of administering this giveaway and for future promotional communications by Afrique Fashion House.
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Information will not be sold or shared with third parties.
7. General Conditions
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Afrique Fashion House reserves the right to cancel, suspend, or modify the giveaway if fraud, technical issues, or other factors beyond its control compromise the integrity of the promotion.
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By participating, entrants agree to release and hold harmless [Your Business Name] from any liability arising from participation or acceptance of the prize.
